Time4Bets sets out its responsible-gaming tools in its Responsible Gaming Agreement and General Terms and Conditions. These tools can include eligibility rules, self-exclusion for periods from three months to five years, partial restrictions, a daily deposit limit and a daily win limit. This page summarises those provisions as a reference. The tools are accessed through the account or through support on the official website. Whether play is permitted for a particular user depends on that user’s jurisdiction and should be checked independently before registering, depositing or playing.
Who Can and Cannot Play
The Exclusion Policy describes the eligibility conditions for holding an account. Verification may be used to confirm whether those conditions are met. An account may be opened only by a person who is:
- at least 18 years old, or older where the law of their country sets a higher minimum age;
- a natural person, not a company or an agent acting for someone else;
- the holder of one account only, subject to the operator’s account rules;
- not currently subject to an active self-exclusion;
- not in a position to improperly influence the outcome of an event on which they bet.
If an account is found to have been opened by a minor or otherwise in breach of the eligibility rules, the operator may close the account and apply the consequences set out in its current Terms and Conditions.
Warning Signs of Problem Gambling
The operator’s material lists warning signs that can indicate gambling is becoming difficult to control:
- betting with borrowed money or money needed for rent, bills or family expenses;
- returning to gamble mainly to recover previous losses;
- hiding the time or money spent from family or close friends;
- gambling instead of sleeping, working or keeping appointments;
- raising stakes to recreate the same level of excitement;
- irritability or restlessness when not gambling;
- frequent thoughts about gambling during unrelated activities.
Recognising several of these signs is a reason to consider setting stricter limits, taking a break, using self-exclusion or contacting a specialist support organisation.
Self-Exclusion: How It Works
A full self-exclusion request can be submitted to [email protected] or [email protected]. The request should clearly state that full exclusion is being requested and specify the requested period, from three months to five years. Support may request information or documents needed to identify the account and process the request. Once the exclusion becomes effective, the account is restricted for the selected period in accordance with the current responsible-gaming terms. Reinstatement after the exclusion period, where available, follows the operator’s current procedure rather than occurring automatically. Support channels are listed on the contacts page.
Partial Restrictions and Deposit Limits
Short of full exclusion, the operator may apply partial restrictions or designate an account as restricted where account activity raises responsible-gaming or compliance concerns. A daily deposit limit can be set in the account and is calculated by calendar day in the GMT+4 time zone, from 00:00 to 00:00 of the next day. Stake and payout limits for individual events are set by Time4Bets per market and are shown in the betting interface.
Daily Win Limit Rule
The terms state that net winnings per day, excluding jackpots, are capped at the lower of two figures: the equivalent of 5,000 EUR, or ten times the amount deposited over the rolling month before that day. Any adjustment is applied in accordance with the operator’s current terms. For example, if deposits over the previous month total the equivalent of 300 EUR, ten times that amount is 3,000 EUR, which is below the 5,000 EUR ceiling. If deposits total 800 EUR, the 5,000 EUR ceiling applies. This rule sits alongside any game-level maximum win.
Account Security as Protection
Account-security rules can also support responsible-gaming controls. Verification may be requested before a payout or at other stages to confirm identity, age, payment ownership or other account details. The one-account-per-person rule and restrictions on account transfers reduce the risk of limits or exclusions being bypassed through another profile. The terms may also permit additional checks where accounts share devices, payment methods, addresses or other identifying information. Two-factor authentication can be enabled to add another layer of login protection.
Where to Get Help
Time4Bets support can assist with account limits and self-exclusion, but specialist organisations may be more appropriate for counselling or treatment. The following organisations provide gambling-related support and information:
| Gamblers Anonymous, gamblersanonymous.org | Peer meetings, in person and online |
| GamCare, gamcare.org.uk | Helpline and chat, with self-help tools |
| BeGambleAware, begambleaware.org | Information, a self-test and links to treatment |
| Gambling Therapy, gamblingtherapy.org | Online support in several languages |
Practical Rules for a Safer Session
A few practical rules can help keep gambling within predetermined limits:
- decide on a budget before logging in and use a deposit limit where appropriate;
- set a time limit for the session and stop when it is reached;
- avoid gambling when stressed, upset or trying to change a mood;
- do not use borrowed money or money needed for essential expenses;
- take regular breaks and consider a longer break after losses or when gambling stops feeling controlled.
The purpose of these tools is to help users keep gambling within limits they have set in advance and to provide a route to stop when those limits are no longer enough.
